Cala Cigars would like to thank you for taking time to visit our site. Please be aware that we inspect all merchandise upon receiving and shipping from our warehouse to make sure we have fresh products.
We will not sell, share, or rent your information to others in any ways different from those disclosed in this Policy.
We gather and store the information you enter on our web site or give us in other ways. You can choose not to provide certain information, but you may not be able to take advantage of key features of online shopping.
To process your order, we require you to supply us with your billing (credit card), shipping and contact information (email address and phone number). The transfer of this information is secure and cannot be received or read by others. Your credit card information is only shared with our bank for authorization.
Why we collect information
We gather information about you so that you may quickly navigate our site for products of interest and to place orders. We also gather information so that we can improve your experience at this website. By collecting information, we are able to offer you features (such as login and password information) that save you time during the order process.
How we collect information
When you create your account, and during the order process, you are prompted to supply us with your contact, billing, and shipping information. This information must be provided in order to complete a purchase and is used to complete your order and contact you regarding your order.
We use first party cookies to identify how you arrived at our site. A cookie identifies you while you are at our site and keeps track of items in your shopping cart between visits. We use this information to view bounce rates, content consumed, time on site, cart/conversion activity and more.
Cookies never contain credit card information.
Use of information we collect
We use Google Analytics and other similar services to track website visitor activity at both the aggregate and individual level. We’ve enabled user ID tracking in Google Analytics, which allows Google to track your web activity and online behavior. However, the user ID is still anonymous to us. Google uses this information to personalize advertisements to you for goods and services.
To learn about Google’s privacy practices, click here.
You can opt out of having your information used by Google Analytics by installing the Google Analytics opt-out browser add-on. To access and use the Google Analytics Opt-out Browser Add-on, click here.
We use your email address to send order confirmation emails and invoices. If you have selected to receive our weekly email specials by supplying your email address, we will send you our exclusive weekly specials. You can opt out of receiving promotional emails from us by clicking “unsubscribe” at the bottom of any email.
How to change your personal information
You can contact us anytime to modify your personal information. We cannot change your personal information over the phone. Additionally, you have the ability to change your personal information any time you log into your account.
You may, at any time, opt out of receiving communications from us, either by clicking "unsubscribe" at the bottom of any e-mail or you can contact us directly and we will take care of it for you immediately
Links to other sites
This website may contain links to other sites. We are not responsible for the content or privacy practices of such other sites.
We have implemented systems and procedures to secure the information we collect online. For example, we protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input. This industry standard encrypts all of your information, including credit card numbers, so that it cannot be read by others as the information is exchanged via the Internet.
Additionally, it is important for you to protect against unauthorized access to your password and to your computer. If you use a shared computer, be sure to sign off and close all browsers when you are finished.
Why do we verify your age
FOR ALL ORDERS, YOU MUST BE AGE 21 OR OLDER. NO EXCEPTIONS.
CalaCigars.com does not sell tobacco related products to anyone under the age of 21, nor do we sell cigarettes. Cigars and Tobacco products on this website are not intended to be purchased by anyone under the age of 21.
Notification of Change
Effective date: December 20, 2016